
    4?i                     "   S SK Jr  S SKJrJr  S SKJrJr  S SKJr  S SK	J
r
Jr  S SKJrJr  S\S\S	\S
-  4S jrS\S\
S	\4S jrS\S\S	\S
-  4S jrS\S\S\4S jrS\S\S	\S
-  4S jrS\S\S\S	\4S jrS\S\S\4S jrS\S\S\4S jrg
)    )func)selectupdate)datetimetimezone)AsyncSession)AgentCreate
AgentLogin)AgentAgentAssignmentHistorydbagent_idreturnNc                    #    U R                  [        [        5      R                  [        R                  U:H  5      5      I S h  vN nUR                  5       $  N7fN)executer   r   whereidscalar_one_or_none)r   r   results      4/var/www/html/livechat/backend/app/services/agent.pyget_agent_by_idr   8   sC     ::fUm11%((h2FGHHF$$&& Is   AAAAdatac                   #    U R                  [        [        5      R                  [        R                  UR                  :H  5      5      I S h  vN nUR                  5       nU(       a  [        S5      e[        UR                  UR                  UR                  S9nU R                  U5        U R                  5       I S h  vN   U R                  U5      I S h  vN   U$  N N! N
7f)Nz$Agent with this email already exists)nameemailpassword_hash)r   r   r   r   r   r   
ValueErrorr   passwordaddcommitrefresh)r   r   r   existingagents        r   register_agentr%   =   s     ::fUm11%++2KLMMF((*H?@@		4==REFF5M
))+
**U
L N s7   AC(C"A3C(C$C(C&C($C(&C(c                   #    U R                  [        [        5      R                  [        R                  UR                  :H  5      5      I S h  vN nUR                  5       nU(       a  UR                  UR                  :w  a  g U$  N87fr   )r   r   r   r   r   r   r   r   )r   r   r   r$   s       r   login_agentr'   L   sb     ::fUm11%++2KLMMF%%'EE''4==8L	 Ns   AB	B9B	statusc                    #    U R                  [        [        5      R                  [        R                  U:H  5      R                  US95      I S h  vN   U R                  5       I S h  vN   g  N N7f)N)r(   )r   r   r   r   r   valuesr!   )r   r   r(   s      r   set_agent_statusr+   T   s_     
**uEHH01888G   ))+ s$   AA3A/A3)A1*A31A3
visitor_idc                    #    U R                  [        [        5      R                  [        R                  U:H  [        R
                  R                  S 5      5      5      I S h  vN nUR                  5       $  N7fr   )r   r   r   r   r,   ended_atis_r   )r   r,   r   s      r   get_active_assignmentr0   _   sd     ::%&,,"--;"++//5	
 F $$&&s   A A9"A7#A9c                 N  #    [        X5      I S h  vN nU(       a  UR                  U:w  a  [        S5      eU(       a  UR                  U:X  a  U$ [        UUS9nU R	                  U5        U R                  5       I S h  vN   U R                  U5      I S h  vN   U$  N N! N
7f)Nz)Visitor already assigned to another agent)r   r,   )r0   r   r   r   r    r!   r"   )r   r   r,   r#   
assignments        r   assign_agent_to_visitorr3   i   s     *2::HH%%1DEEH%%1 (J FF:
))+
**Z
   # ;  s4   B%BA-B%?B! B%B#B%!B%#B%c           	        #    U R                  [        [        5      R                  [        R                  U:H  [        R
                  U:H  [        R                  R                  S 5      5      5      I S h  vN nUR                  5       nU(       d  g [        R                  " 5       Ul        U R                  5       I S h  vN   g  NO N7fr   )r   r   r   r   r   r,   r.   r/   r   r   nowr!   )r   r   r,   r   r2   s        r   release_assignmentr6      s     ::%&,,"++x7"--;"++//5	
 F **,J((*J
))+ s%   A2C4C5A	C>C?CC	is_onlinec                   #    U R                  [        [        5      R                  [        R                  U:H  5      5      I S h  vN nUR                  5       nU(       a`  X$l        [        R                  " [        R                  5      Ul        U R                  5       I S h  vN   U R                  U5      I S h  vN   U$  N} N! N
7fr   )r   r   r   r   r   r   r7   r   r5   r   utclast_seen_atr!   r"   )r   r   r7   r   r$   s        r   update_agent_statusr;      s     ::fUm11%((h2FGHHF%%'E#%\\(,,7iikjjL I 	s7   ACCAC"C#C;C<CCC)sqlalchemy.sqlr   
sqlalchemyr   r   r   r   sqlalchemy.ext.asyncior   app.schemas.agentr	   r
   app.models.agentr   r   intr   r%   r'   strr+   r0   r3   r6   boolr;        r   <module>rF      s  \   % ' / 5 :
'l 'c 'edl '
\   , j UT\ | s C 'L 'c 'F\_cFc 'l c s Wm ,  #  , # $ rE   