
    4?i0P                        S SK Jr  S SKJr  S SKJr  S SKJr  S SKJ	r	  S SK
Jr  S SKJr  S SKJr  S S	KJrJr  S S
KJrJrJrJr  S SKJrJrJr  \" 5       rS SK Jr  S SKJr  S SKJr  S SK7  S SKJrJr  S SKJ	r	  S SK
7  S SKJr  S S
KJrJrJrJr  S SKJrJrJr  S SKJrJrJr  \" 5       r\RA                  S5      \" \5      4S\S\!S\4S jj5       r"g)    )select)get_db)Visitor)AgentAssignmentHistory)ChatService)get_agent_by_id)get_visitor_by_id)AsyncSession)agent_managervisitor_manager)	APIRouter	WebSocketWebSocketDisconnectDepends)assign_agent_to_visitorrelease_assignmentis_agent_allowed_to_send)*)datetimetimezone)r   r   admin_managerz/ws/agent/{agent_id}	websocketagent_iddbc           
      >  #    U R                  5       I S h  vN   [        X!5      I S h  vN nU(       d  U R                  SS9I S h  vN   g [        X!S5      I S h  vN   [        R
                  " X5        [        SU S35        [        R                  " SUR                  UR                  UR                  SS.S.5      I S h  vN   [        R                  " S	USS
.5      I S h  vN     U R                  5       I S h  vN nUR                  S5      nUS:X  Ga  UR                  S5      nU(       d  MK  UR                  [        [         5      R#                  [         R$                  U:H  5      5      I S h  vN nUR'                  5       nU(       d  U R)                  SSS.5      I S h  vN   M   [+        X!UR                  S9I S h  vN   SUUUR                  S.n
[        R                  " U
5      I S h  vN   [        R                  " U
5      I S h  vN   GOUS:X  Ga  UR                  S5      nU(       d  GMT  [        SU5        UR                  [        [         5      R#                  [         R$                  U:H  5      5      I S h  vN n[        SU5        UR'                  5       n[        SU5        U(       d  GM   [1        X!UR                  5      I S h  vN   SUS S S.n
[        R                  " U
5      I S h  vN   [        R                  " U
5      I S h  vN   GOUS:X  a  UR                  S5      nUR                  SS5      nUR                  S[3        U5      5      n[4        R                  " U5      nU(       a*  UR)                  SSUUR                  UUS.5      I S h  vN   [        R                  " SSUUR                  UUUS.5      I S h  vN   GOUS :X  Ga  UR                  S5      nUR                  S5      =(       d    SR7                  5       nU(       a  U(       d  GMJ  UR                  [        [         5      R#                  [         R$                  U:H  5      5      I S h  vN nUR'                  5       nU(       d  U R)                  SSS.5      I S h  vN   GM  [9        X!UR                  S9I S h  vN nU(       d  U R)                  SS!S.5      I S h  vN   GM  [;        U5      nUR=                  UR>                  UR                  SUS"9I S h  vN   [4        R                  " U5      nU(       a  UR)                  S US#.5      I S h  vN   S UUR                  UUS$.n
[        R                  " U
5      I S h  vN   [        R                  " U
5      I S h  vN   GM   GN GN GNw GNe GN GN GN GNT GN$ GN! [,         a2  n	U R)                  S[/        U	5      S.5      I S h  vN     S n	A	GM   S n	A	ff = f GN GN  GN GN?! [,         a2  n	U R)                  S[/        U	5      S.5      I S h  vN     S n	A	GMk  S n	A	ff = f GN\ GNA GN GN GN GN GN GN GNO GN N N! [@         Ga3    [        SU S%35         UR                  [        [B        5      R#                  [B        RD                  U:H  [B        RF                  RI                  S 5      5      5      I S h  vN  nURK                  5       RM                  5       nU GH  nUR$                  n[N        RP                  " [R        RT                  5      Ul#        URW                  5       I S h  vN    UR                  [        [         5      R#                  [         R                  U:H  5      5      I S h  vN  nUR'                  5       nU(       d  M  SUR$                  S S S.n
[        R                  " U
5      I S h  vN    [        R                  " U
5      I S h  vN    GM     [        X!S&5      I S h  vN    [        RX                  " U5        [        R                  " S'US&S
.5      I S h  vN    [        R                  " S	US&S
.5      I S h  vN     OF! [Z         a  n	[        S(U	5         S n	A	 O*S n	A	ff = f[Z         a  n	[        S)U	5         S n	A	OS n	A	ff = f[        RX                  " U5        [        R                  " S'US*.5      I S h  vN    [        R                  " S	US&S
.5      I S h  vN    g ! [        RX                  " U5        [        R                  " S'US*.5      I S h  vN    [        R                  " S	US&S
.5      I S h  vN    f = f7f)+Ni  )codeTzAgent z
 connectedagent_connected)idnameemail	is_online)typeagentagent_status)r"   r   r!   r"   assignvisitor_uiderrorzVisitor not found)r"   message)r   
visitor_idassignment_update)r"   r&   assigned_agent_idassigned_agent_namereleasez>>>>>>>>>>>>>>>>dataz>>>>>>>>>>>>>>>>v_resz>>>>>>>>>>>>>>>>visitortyping
to_visitortext isTypingr#   )r"   fromr   
agent_namer0   r2   )r"   r3   r   r4   r&   r0   r2   agent_messagez5You must be assigned to this visitor to send messages)	client_idr)   senderr0   )r"   r0   )r"   from_agent_idr4   r&   r0   z disconnected---------------Fagent_disconnectedzAuto release error:zWS agent exception:)r"   r   ).acceptr   closeupdate_agent_statusr   connectprintr   	broadcastr   r   r    receive_jsongetexecuter   r   wherer)   scalar_one_or_none	send_jsonr   
ValueErrorstrr   boolr   stripr   r   save_messager6   r   r   r   ended_atis_scalarsallr   nowr   utccommit
disconnect	Exception)r   r   r   r#   datamsg_typer&   v_resvisitorepayloadr0   	is_typingwsallowedchat_service	target_wsresactive_assignments
assignmentr)   s                        ./var/www/html/livechat/backend/app/ws/agent.pyagent_wsrc      s     


!"//Eoo4o(((
 bD
111(.	F8*J
'( 
!
!%hh

!		

 
 
 
!
!#   F"//11Dxx'H
 8#"hh}5" jj7O))'*<*<*KL   224#--!(5HI   1'**   0#.)1+0::	 $--g666#--g666
 Y&"hh}5",T2 jj7O))'*<*<*KL  -e4224/8,R7::FFF 0#.)-+/	 $--g666#--g666
 X%"hh|4xx+ HHZd<	$((5,,$,$+(0*/**$((1	 	 	 $-- ( '$,&+jj'2 $$-
 
 
 _,"hh|4(.B557"$ jj7O))'*<*<*KL   224#--!(5HI    8gjj!  #--$+'^   *2"//%//&zz"	 0    ,//<	#--$3$(   ,%-"'**#.  $--g666#--g666Y I /( 2
 2
 " #--!(SV<   	 76 G! #--!(SV<   	 76	
*

 76 E,xj <=>B	, 

-.*33x?*3377=  C "%!2!2!40
'22
 '/ll8<<&@
#iik!! !jj7O))'**
*BC    224 0#*#5#5)-+/	 $--g666#--g6661 1: &bE::: $$X.  ))0 (!&    ))&$"+     	,'++	,  (#Q''( 	  *%%,$
 	
 	
 %%" '
  	 	 	  *%%,$
 	
 	
 %%" '
  	 	s4  fV8fV;fV>fWA(fW!f'W(f-Z W
A7Z 9W:2Z ,W-Z 4W WW *Z :X;Z XA5Z X6Z X! X X! $ Z Y Z "Y##BZ /Y&0/Z Y) BZ 8Y,92Z +Y/,Z 
Y2"Z -Y5.;Z )Y8*8Z "Y;#/Z Y>Z 0Z 1Z 8f;f>ffff
Z Z Z W 
X  X XXZ XZ Z Z X! !
Y+ YYYZ YZ #Z &Z )Z ,Z /Z 2Z 5Z 8Z ;Z >Z  Z cAb<[?=A1b.]1/Ab5^86Ab>`?b` b7`:88b0a31"bbbd= 
b<%b71c5d= 7b<<ccd= cd= !2fd"f6d97f=3f0e31"ffffN)#
sqlalchemyr   app.core.databaser   app.models.visitorr   app.models.agentr   app.services.chatr   app.services.agentr   app.services.visitorr	   sqlalchemy.ext.asyncior
   app.ws.connection_managerr   r   fastapir   r   r   r   app.services.assignmentr   r   r   routerr   r   r   r   intrc        rb   <module>rs      s     $ & 3 ) . 2 / D F F l l	r  $ &  ' )   / F F S S m m	()LSTZO ky kC k\ k *krr   